Lite Coms products are warranted against defects in material and workmanship for a specific period from the date of shipment, and this period can vary by product. In most cases, the standard warranty period is one (1) year. During the warranty period, Lite Coms will, at its option, repair or replace products that prove to be defective. Repairs are warranted for the remainder of the original warranty or a 90-day extended warranty, whichever is longer. Contact Lite Coms for the warranty period specific to the product purchased.
Extended warranty is available for purchase. Owners of LC products must buy warranty prior to end of current warranty period, or else return the unit and pay for a system level test, plus buy a term that begins from the expiration date of the last valid warranty period.
For equipment under warranty, the owner is responsible for freight costs to Lite Coms facilities and all related customs, taxes, tariffs, insurance, etc. Lite Coms is responsible for the freight charges only for return of the equipment from the factory to the owner. The equipment from LC will be returned via the same shipping method as the equipment was sent to Lite Coms.
All equipment returned for warranty repair must have a valid RMA number issued prior to return and be marked clearly on the return packaging.