The 1.3A features a modular Tactical Modem Assembly (TMA) that supports the iDirect 950mp, Viasat CBM-400, and MPM-2000 modems, Gilat Aquarius hardware, and Comtech DCG-7000 .
What is the warranty on Lite Coms products?
Lite Coms products are typically covered by a one (1) year limited warranty from the date of shipment, though the exact warranty period may vary by product.
During the warranty period, Lite Coms will, at its discretion, repair or replace any product found to be defective in materials or workmanship. Repairs are covered for the remainder of the original warranty or 90 days, whichever is longer.
Can I extend my warranty?
Yes — extended warranties are available for purchase.
To maintain coverage, the extended warranty must be purchased before the current warranty expires. If coverage lapses, the unit must be returned for testing before a new warranty can be applied.
Who is responsible for shipping?
The customer is responsible for shipping costs to Lite Coms, including customs, taxes, and insurance
Lite Coms covers return shipping back to the customer using the same method received
How do I return a product for warranty service?
All returns must have a valid RMA (Return Material Authorization) number issued by Lite Coms and clearly marked on the packaging.
What is not covered under warranty?
The warranty does not cover:
Improper installation, misuse, or unauthorized modifications
Products with altered or removed serial numbers
Damage during shipping or from external events (e.g., weather, lightning, wartime conditions)
Labor for removal, reinstallation, or on-site diagnostics
Incidental or consequential damages
Cases where no fault is found (evaluation fees may apply)
Need Help?
Sales Support: 585-662-9671
Technical Support: 585-358-1815
Is the Lite Sat 1.3A airline checkable?
Yes. The Lite Sat 1.3A is designed to pack into as few as two airline-checkable cases, with each case weighing under 66 lbs, meeting standard commercial airline transport requirements.
What modems are compatible with the Lite Sat 1.3A?
Is the Lite Sat 1.3A WGS certified?
Yes, the Lite Sat 1.3A (AN/TSC-248) is fully WGS and ARSTRAT certified for military X, Ka, and Ku-band operations.
Does the Cart support Starlink?
Yes. The Cart is a multi-orbit terminal capable of operating on the SpaceX Starlink and Starshield LEO constellations as well as traditional Ku GEO satellites.
Can the Cart terminal switch between LEO and GEO networks?
Yes. Through its dual-modem configuration, the Cart allows for seamless switching and automatic failover between LEO and GEO networks to ensure mission continuity.
What vehicles can mount the Cart?
The low-profile design is optimized for tactical vehicles including the Polaris MRZR, SUVs, and standard all-terrain mobile platforms.
What makes the Hurricane Mini different from a standard Starlink dish?
The Hurricane Mini is a “militarized” terminal. It takes commercial Starlink hardware and encases it in a rugged, machined aluminum IP67 enclosure with MilSpec connectors for tactical use.
Does the Hurricane Mini have cellular failover?
Yes. It includes an integrated 5G LTE module with physical SIM and eSIM support to provide automatic cellular backup if the satellite link is obstructed.
How many modems can the Phoenix ARU-D support?
The ARU-D is a 2RU dual-head system capable of combining the traffic of up to 4 individual modems simultaneously.
Do I need an internet connection to use Lite Link?
No. Lite Link is hosted locally on the terminal’s hardware and is accessed via a secured local web browser on any laptop or tablet connected to the terminal.
How does "One-Button" Auto-Acquire work?
Lite Link automates the pointing process by communicating directly with the Antenna Control Unit (ACU) to locate, peak, and lock onto the target satellite without manual user intervention.
Where are Lite Coms satellite terminals manufactured?
All Lite Coms terminals and components are proudly designed and manufactured in the United States.
How many modems can the ARU-D support?
Yes. The ARU-D is designed for dual antenna and dual head systems, enabling advanced multi-link architectures and mission-critical redundancy for tactical satellite communications deployments.
Does the ARU-D support dual antenna systems?
Yes. The ARU-D is built to meet the MIL-STD-188-164C specification and has also been tested to MIL-STD-188-461 requirements. It is additionally WGS certified and meets applicable Information Assurance (IA) compliance standards.
How does Lite Link simplify satellite terminal deployment?
Lite Link features one-button auto-acquisition, allowing operators to automatically acquire a satellite signal and bring the terminal online in minutes. This reduces setup time and simplifies operation for both experienced technicians and new operators.
Is Lite Link compatible with different antenna types?
Yes. Lite Link uses a cross-platform interface that works with both parabolic satellite terminals and electronically steered array (ESA) systems, allowing operators to manage different terminal types through the same interface.