LITE COMS
Field support resources for the Cart Terminal.
Frequently Asked Questions
Quick troubleshooting and operational guidance for the Cart.
How do I power on the 1.3A terminal?
Verify the terminal is connected to an approved power source before initiating startup. Allow the system to complete its initialization sequence before deployment or network acquisition.
What should I check if the terminal is not connecting?
Confirm power, cable connections, modem status, and line-of-sight conditions. Verify the terminal has completed initialization and acquisition procedures.
How do I safely restart the system?
Use the approved shutdown and restart process outlined in the operator manual before disconnecting power or redeploying the terminal.
Where can I find the terminal serial number?
The serial number label is located on the terminal chassis and may also be accessible through system configuration interfaces depending on deployment configuration.