JOB TITLE: Field Service Engineer
DEPARTMENT: Engineering
REPORTS TO: VP of Engineering
FLSA STATUS: Exempt
Salary Range: $75,000 – $105,000 based on experience and an additional annual bonus
Position Overview
We are seeking a highly motivated Field Service Engineer to support the deployment, sustainment, troubleshooting, and operational success of advanced satellite communication systems for customers around the world.
In this role, you will serve as a direct technical interface between Lite Coms and military, government, and commercial customers, ensuring reliable operation of mission-critical SATCOM terminals in both laboratory and field environments. You will work hands-on with advanced VSAT and Electronically Steered Array (ESA) systems while collaborating closely with engineering, manufacturing, and end users.
This position is ideal for candidates who thrive in fast-paced technical environments, enjoy solving complex communication challenges, and want direct involvement in real-world tactical deployments.
Key Responsibilities (Other duties may be assigned)
• Provide technical support for satellite communication parabolic VSAT and Electronically Steered Array (ESA) transport terminals worldwide.
• Interface directly with customers to support deployment, troubleshooting, Help Desk operations, and Network Operations Center (NOC) activities.
• Independently identify root causes of system issues and implement effective corrective actions to minimize operational downtime.
• Collaborate with cross-functional teams including hardware, RF, software, manufacturing, and mission planning personnel to deliver integrated SATCOM solutions.
• Provide technical expertise related to terminal architecture including antennas, RF front ends, modems, baseband systems, and IP networking equipment.
• Support integration, verification, and validation testing of communication equipment and software systems.
• Develop and execute lab and field test plans while documenting technical findings and generating test reports.
• Perform emergency restoration and troubleshooting actions on SATCOM systems including ACUs, up/down converters, amplifiers, LNA/LNBs, modems, multiplexers, and broadband platforms.
• Support customer training, deployment readiness activities, and field sustainment operations.
Why This Role Stands Out
• Global Impact: Support mission-critical communication systems deployed around the world in demanding operational environments.
• Hands-On Technology: Work directly with advanced SATCOM terminals, RF systems, ESA platforms, and tactical communication architectures.
• Fast-Paced Problem Solving: Solve real-world operational challenges in both lab and field environments.
• Direct Customer Interaction: Become a trusted technical resource for military and government users operating advanced communication systems.
• Career Growth: Join a growing organization where field engineers play a critical role in shaping products, deployments, and customer success.
Required Qualifications
• Previous military or DoD support experience in satellite communications, RF communications, radar systems, or related technical fields preferred.
• Experience with Military User Equipment (UE) platforms such as AN/TSC series, AN/PRC series, T2C2, SCOUT, XLDT, TCN, TNT-ATH, TNT-OTM, STS, or SDN-L/H.
• Experience supporting MILSATCOM and COMSATCOM architectures across LEO, MEO, and GEO networks.
• Hands-on experience using RF and electrical test equipment for troubleshooting and failure analysis.
• Strong understanding of SATCOM terminal subsystems including antennas, modems, RF chains, baseband equipment, and IP networking systems.
• Experience developing and executing technical test plans and generating supporting documentation.
• Strong analytical, troubleshooting, and communication skills.
• Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Bachelor’s degree in a technical discipline or equivalent professional experience.
• U.S. citizenship required.
• Active Secret Clearance preferred or ability to obtain one.
• Active U.S. passport preferred or ability to obtain one within six months of start date.
• Ability to travel up to 30%, including international travel.
• Ability to work extended hours during critical operational support activities when required.
Preferred Qualifications
• Prior experience supporting tactical SATCOM deployments in military operational environments.
• Experience supporting ESA terminal technologies.
• Familiarity with military network operations and deployed communication infrastructure.
• Experience working in fast-paced manufacturing or field deployment environments.
Compensation & Work Environment
• Salary Range: $75,000 – $105,000 plus annual bonus opportunities.
• NY State Income Tax Exemption: Eligibility under the Start-Up NY program.
• Benefits: Health insurance is completely covered for the employee; employer-paid life insurance.
• Relocation: Please note that relocation assistance is not available for this position.
• Travel: May be required up to 30%, including international travel.
• Supervisory Responsibilities: None.
• Pre-Employment Requirements: Must consent to and pass a drug screen as a condition of employment.
Work Environment:
• Typical electronic assembly and engineering environment with occasional exposure to dust, vapors, heat, cold, and equipment noise.
• The employee must occasionally lift and/or move up to 50 lbs.
• Specific vision abilities include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
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Lite Coms LLC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, age, national origin, ancestry, ethnicity, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by law